Then the nVidia or AMD discrete driver that is based on which was ordered with the computer. ![]() Some computers may have two video drivers that must be updated, the Intel Integrated driver. The Video driver should be the next item that is updated in the troubleshooting process. If the issue remains, go to the next step. Once the BIOS and Windows Power Options have been changed, the computer should be tested to see if the issue is resolved.
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